Complaints book
In accordance with the provisions of the Consumer Protection and Defense Code, Legal Solutions of Peru makes this available to our users and the general public . Virtual Complaints Book.
Company Name: SOLUCIONES LEGALES DEL PERÚ
RUC: 20554026645
Address: Avenida Emilio Cavenecia 389, Distrito de San Isidro, Provincia y Departamento de Lima.
* COMPLAINT: Dissatisfaction related to products or services.
** COMPLAINT: Dissatisfaction unrelated to products or services; discomfort or dissatisfaction with customer service.
Filing a claim does not preclude other dispute resolution avenues, nor is it a prerequisite for filing a complaint with INDECOPI.
In compliance with the provisions of Law No. 29733, the Personal Data Protection Law and its regulations, we inform you that the personal data you provide us will be used and/or transferred by SOLUCIONES LEGALES DEL PERÚ solely to address complaints regarding the services we provide. It may be incorporated into a personal data bank owned by us. You may exercise your rights to information, access, rectification, cancellation, and objection to your personal data at any time by emailing antonio@padilla.com.pe.
The provider must respond to the claim or complaint within a period of no more than fifteen (15) business days, which is non-extendable.